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Return Policy Return Policy

LaSensuals values your satisfaction!  Although there are exceptions, we offer an unlimited return privilege for pristine merchandise provided it is in the "same as when shipped" condition; in some cases, exchange only may apply.  No damage of any kind can be accepted.  If the return requirements are met, please allow up to 3 weeks for a credit to your payment method account.  No credit is given for any shipping / handling charges and additional shipping and restocking charges apply.


As always, please feel free to contact us at customersupport@LaSensualsPlusSizeLingerie.com (copy & paste option: customersupport@LaSensualsPlusSizeLingerie.com) or call us toll-free at 877.200.4232 to speak with an owner.


Please see our size chart supplied under the "See Also" section of our products and at the bottom of our website.

 

Exceptions – Lingerie, “adult only” / intimate merchandise, swimwear by UjENA, underwear, and liquids.

“Same as when shipped” – factory fresh, original packaging, tags, etc.  Shoe boxes can not be used as shipping boxes.

NOTE – Colors will vary according to your monitor settings.